Privacy Policy

The BrandBuilder Company Privacy Commitment to You

The BrandBuilder Company is committed to respecting and protecting The BrandBuilder Company clients’ and customers’ privacy.

This document includes information about:

  1. The BrandBuilder Company Security of Personal Information Is a Priority
  2. Information The BrandBuilder Company Collects to Conduct its Business
  3. Managing The BrandBuilder Company Information
  4. Making Sure Customer and Client Information Is Accurate
  5. Information Sharing: Honoring Your Preferences
  6. Actions You Can Take
  7. Guarding Your Own Information

This policy covers The BrandBuilder Company client and customer information, including personally identifiable information about a client or customer.

Definitions:

  • The BrandBuilder Company - The BrandBuilder Company and its divisions
  • The BrandBuilder Company Client - person(s) and business(es) that retain The BrandBuilder Company service programs on an ongoing and continuing and consultative basis.
  • The BrandBuilder Company Customers - person(s) and business(es) that purchase The BrandBuilder Company for an The BrandBuilder Company service program. products and information on an Ad Hoc, one-time or episodic basis but who do not contract with The BrandBuilder Company.
1. The BrandBuilder Company Security of Personal Information Is a Priority
Keeping your personal and financial information secure is one of The BrandBuilder Company most important responsibilities. The BrandBuilder Company maintains physical, electronic and procedural safeguards to protect The BrandBuilder Company client and customer information. Appropriate The BrandBuilder Company principals are authorized to access customer information for business purposes only. The BrandBuilder Company requires confidential treatment of customer information and persons with access to this information are subject to disciplinary action if they fail to keep this information confidential.
2. Information The BrandBuilder Company Collects to Conduct its Business
The BrandBuilder Company collects and uses various types of information about clients and customers and their individual  The BrandBuilder Company accounts to conduct The BrandBuilder Company business, manage risks, respond to clients needs and deliver quality service. Sources of information received from you is categorized in the following ways.

  A. Identification Information - Information received from you such as your name, address, telephone number, fax number and email address where you can be reached electronically.
  B. Application information - Transactional information you provide to The BrandBuilder Company on applications and through other means when you sign up for The BrandBuilder Company products and seminars.
  C. Transaction and Experience Information - Information about your transactions and account experience with The BrandBuilder Company, including information about The BrandBuilder Company communications with you.
  D. Information from Outside Third-Party Sources - Information The BrandBuilder Company receives from third parties, to verify information you have provided to The BrandBuilder Company, if necessary, to protect The BrandBuilder Company business practices.  This could include credit history data from credit processing companies, banks, mortgage companies, loan balances, etc.  It may also include data from public records assembled or used solely for the purpose of determining your eligibility to sign up for an The BrandBuilder Company product or service.
     

3. Managing The BrandBuilder Company Information
The BrandBuilder Company manages how and when information is shared within the different The BrandBuilder Company Divisions, the companies that work with The BrandBuilder Company, other third parties and other situations.

  A. Managing Information Within The BrandBuilder Company
The BrandBuilder Company is comprised of a number of Divisions.  The BrandBuilder Company may share internally all of the information we collect internally with the other The BrandBuilder Company Divisions.  The BrandBuilder Company may share any of the client and customer information the company collects among The BrandBuilder Company’s different divisions.  This could save you time in opening or extending your existing account with The BrandBuilder Company since you don’t have to supply the same information twice.

You can tell The BrandBuilder Company not to share this information internally within the different divisions of The BrandBuilder Company, as explained further below.
  B. Managing Information with Companies That Work with The BrandBuilder Company
The BrandBuilder Company may share certain of the client and customer information the corporation collects with companies that work with The BrandBuilder Company to serve the your needs and the services you signed up for with The BrandBuilder Company if the service also involve or require service by an outside vendor.  All non-affiliated companies that act on The BrandBuilder Company behalf and receive customer and client information from The BrandBuilder Company are contractually obligated to keep the information The BrandBuilder Company provides to them confidential, and to use the customer information The BrandBuilder Company shares only to provide the services The BrandBuilder Company asks them to perform.  For example, these companies might assist The BrandBuilder Company in processing your transactions with The BrandBuilder Company or providing information and material to you on The BrandBuilder Company behalf.

In addition, The BrandBuilder Company may share customer and client information with companies that work for The BrandBuilder Company in order to provide marketing support and other services, such as a service provider that distributes marketing materials, professional service and supply vendors, clinical practice guidelines and texts, best practice materials, etc.  These companies may help us to market The BrandBuilder Company products and services or other products and services that The BrandBuilder Company believes may be of interest to our customers and clients.  Please note that some of The BrandBuilder Company other divisions may provide marketing support and other services for The BrandBuilder Company as well.

The BrandBuilder Company may share identification information, transaction and experience information as well as other general information The BrandBuilder Company collects in the ordinary course of business with customers and clients with banks and credit card companies that The BrandBuilder Company uses in the ordinary course of business transactions.  These may be shared with credit reporting agencies and entities.  This may include the following:

  1. Credit card account information provided by you to The BrandBuilder Company for products and services may be shared with third parties – banks, credit card processing companies and credit reporting agencies.
  2. Sponsored Account information may be shred with third parties.  Sponsored account are non-financial, non-credit card accounts or services provided by The BrandBuilder Company in the ordinary course of business that may be endorsed, co-branded or sponsored by other organizations.  Examples of these organizations may include clinical and scientific textbook publishers, digital imaging services, office and clinical supply service vendors, other retailers and affinity organizations.  The BrandBuilder Company will let you know whether a product or service is a Sponsored Account by the appearance of the The BrandBuilder Company name or logo on the sponsoring organization’s information and materials, statements, applications and online forms and supplies.
  3. The BrandBuilder Company may share information collected about clients and customers collected in the ordinary course of business with selected third parties, including:
    • Financial service companies (such as health, life and disability insurers and office/premise casualty and professional liability carriers sponsored or endorsed by The BrandBuilder Company, mortgage brokers and other organizations and suppliers with whom The BrandBuilder Company has an agreement to jointly market services and products);
    • Non-financial companies (such as professional retailers and clinical service vendors, travel companies and membership organizations); and
    • Other companies (such as professional not-for-profit associations and membership organizations).

Information shared is limited to the information described in this section.  Customers and clients can elect to opt out of this sharing by following the instructions in the section below – Information Sharing: Honoring Your Preferences.
  C. Disclosing Information in Other Situations
The BrandBuilder Company may disclose customer and client information to credit bureaus and similar organizations, and when required or permitted by law.  For example, client and customer information by be disclosed in connection with a court order or court issued subpoena or similar legal proceeding or process; fraud prevention or investigation, risk management and security, and the recording of any legal documents in the public records required by law, if any.  The BrandBuilder Company may also share client and customer information with outside companies when The BrandBuilder Company has your express written consent.

4. Making Sure Customer and Client Information Is Accurate
Keeping customer and client information accurate and up to date is important to The BrandBuilder Company. The BrandBuilder Company may provide you access to the information you enter and The BrandBuilder Company maintains, which may include your contact information, accounts and account balances, products, services and supplies.  If any of this information is incomplete, inaccurate or not current, please call or write The BrandBuilder Company at the telephone number and appropriate mail and e-mail addresses to report any changes you cannot make yourself.  The BrandBuilder Company will update and correct any misinformation as quickly as it possibly can.
5. Information Sharing: Honoring Your Preferences
The BrandBuilder Company customers and clients have choices when it comes to how The BrandBuilder Company business. shares and uses information collected in the ordinary course of The BrandBuilder Company

  A. You may request that The BrandBuilder Company not share information about you or your accounts with any Sponsored Account or third party(ies), other than those required to service the products and services you ordered.  Even if you request, however, The BrandBuilder Company may have to share information about its customers and clients.
  1. When permitted or required by law as noted elsewhere above;
  2. With The BrandBuilder Company service providers as noted elsewhere above;
  3. With companies with whom The BrandBuilder Company has joint marketing agreements.
  B. Sharing among The BrandBuilder Company Divisions
You may request that information The BrandBuilder Company collects in the ordinary course of business not be shared among The BrandBuilder Company divisions or affiliates, if any. This type of information is shared by The BrandBuilder Company to complete applications for new products or services that the client requests, saving the customer time, and helping The BrandBuilder Company will continue to share identification information, transactional and experience information (not information pertaining to the services and supplies the client has ordered through The BrandBuilder Company) with The BrandBuilder Company divisions. manage its business and risks.  During the normal course of business, however, The BrandBuilder Company
  C. Direct Marketing
The client may choose not to receive direct marketing offers sent by postal mail, telephone and/or e-mail from The BrandBuilder Company.  These preferences apply to all marketing offers from The BrandBuilder Company and companies working for The BrandBuilder Company. To minimize any telephone solicitation The BrandBuilder Company clients may receive, The BrandBuilder Company does not offer products or services through the use of telephone solicitations.  Direct marketing offers from The BrandBuilder Company may include information about products and services the company believes may be of interest to you.  If you choose not to hear from The BrandBuilder Company, you may not be aware of the many beneficial products and services The BrandBuilder Company offers or has in development.

If you elect not to receive any direct marketing offers by postal mail, telephone and/or e-mail, please note that The BrandBuilder Company may continue to contact you as necessary to service any existing accounts for products and services you have with The BrandBuilder Company, and for other non marketing purposes.

Each customer may opt out of each direct marketing option individually.  Since some marketing programs may already be in progress, it may take a few weeks for your preferences to be fully effective.

6. Actions You Can Take
Customers and clients can advise The BrandBuilder Company of your preferences by:
  1.  Notifying The BrandBuilder Company at info@brandbuildercompany.com and entering the information on the The BrandBuilder Company Web site.
  2. Talking to an The BrandBuilder Company representative or principle

When you contact The BrandBuilder Company, please be prepared to provide the following information:

  • Your name – First Name, Middle Initial, and Last Name
  • Address, City, State and Zip Code
  • Telephone number and fax number (if applicable)
  • E-mail address (if applicable)
  • The BrandBuilder Company Clients – Accounts or reference numbers to The BrandBuilder Company products and programs

The BrandBuilder Company Customers – Accounts or reference numbers to The BrandBuilder Company products purchased

If any of these pieces of information change, other than your account number, please notify us to ensure that your preferences are consistently honored.  Once you have informed The BrandBuilder Company of your preferences, The BrandBuilder Company will continue to honor them.  You do not need to take any further action.
7. Guarding Your Own Information
The BrandBuilder Company recommends that you take the following general precautions to guard against the disclosure and unauthorized use of your The BrandBuilder Company and non-The BrandBuilder Companyaccount and personal information:
  • Carry only the minimum amount of identifying information you require.
  • Carry your wallet in your front pocket, if possible.
  • Insist on identifiers other than your Social Security number.  Request that your health insurer, employer, broker and others use an identifier or randomly selected numbers instead of your Social Security number.
  • Pay attention to billing cycles and statements.  Inquire if you do not receive a bill you expected.
  • Review your account statements thoroughly and report any suspicious activity to the appropriate entity – bank, credit company, The BrandBuilder Company, etc.
  • Report lost or stolen checks, credit or debit cards immediately.
  • Never provide personal information over the phone unless you have initiated the call and know with whom you are speaking.
  • Do not preprint your driver’s license or Social Security number on checks.
  • Safeguard all of your bank cards – ATM credit and debit cards.
  • Protect your PINs and other passwords. Memorize your PINs (personal identification numbers) and refrain from writing PINs, your Social Security number or credit card numbers where they might be found. Do not share them with anyone unless it’s for a service or transaction you request and your are confident that the other party will protect the information as you would.
  • Store all of your account statements and accounts in a safe place.
  • Check notices from the IRS that indicate you haven’t paid taxes on certain earnings, which may indicate someone is working under your Social Security number.
  • Obtain and review your credit report from all three credit reporting and tracking bureaus at least once every year.  Make sure all of the information is up to date and accurate; that there are no new loans (e.g., home, car, credit card or school) taken out in your name or new credit card accounts you didn’t open. Have information relating to fraudulent transactions deleted.
  • Tear up or shred old receipts and account statements, and any pre-approved credit offers to which you are not going to respond before throwing them away.
  • Reducing Direct marketing from companies - You are encouraged to contact the following agencies if you want to reduce the amount of advertising you receive from vendors of all types:
  • Credit Reporting Industry
    To have your name taken off all pre-approved credit solicitations call the credit reporting industry Prescreening Opt-Out Number at 1-888-5OPTOUT (1-888-567-8688).
  • National Do Not Call Registry
    The BrandBuilder Company supports the National Do Not Call Registry.  To have your phone number added to the National Do Not Call Registry, call 1-888-382-1222 or register at donotcall.gov.  While this will stop most calls, you may still receive calls from businesses
    where you are the customer.

  If you think you have been a victim of identity theft or fraud, take immediate action and keep records of your correspondence and telephone and other conversations – to whom you reported the incident, the date, time of day and account of what you reported, what the listener advised and the context of the conversation. While the steps you should take will vary with your individual circumstances, four basic actions are appropriate in almost every case:

  1. Contact the fraud departments of any one or all three major credit bureaus to place a fraud alert on your account or credit line.  It is a relatively quick process that can be done by telephone via the credit bureaus’ automated systems.  You will need to key in your Social Security number and other identifying information.  You will be asked to give your telephone number and it is recommended that you give your cell-phone number if you have one so that the credit bureaus can reach you easily.
    1. Equifax (www.equifax.com): 1-888-766-0008 - PO box 740241, Atlanta, GA 30374-0241
    2. Experian (www.experian.com) 1-888-397-3742 - PO Box 9532, Allen, Texas 75013
    3. Trans Union (www.transunion.com) 1-800-680-7289 - PO Box 6790, Fullerton, CA 92834

  2. A fraud alert tells companies that they should call or contact you to verify your identity whenever they check your credit report with the intention of opening an account in your name or making any changes to an existing account.

    A fraud alert is free and the bureau should send you a confirmation letter within a week with instructions about how to order a free credit report.

    A fraud alert is good for ninety (90) days.  It is recommended that you renew the alert a couple of weeks before it is due to expire, every three months for at least a year since identity thieves may take their time before using your information.  Putting a fraud alert on your credit reports may delay the grant of instant credit but it should not lower your credit score or prevent you from getting a loan.

  3. Contact the creditors for any accounts that have been tampered with or opened fraudulently.
  4. File a report with your local police department, or the police in the community where the identity theft took place, and get a copy of the police report for your records.
  5. File a complaint with the Federal Trade Commission (FTC).  Complaints can be filed by telephone, 1-877-IDTHEFT, (1-877-438-4338), or through the FTC’s identity theft Web site at www.consumer.gov/idtheft.
  6. Change your bank account numbers.  If you use direct deposit and the data stolen had to do with compensation issue, you might want to change your bank account numbers.  When changing your account(s), make sure you use a password and PIN that is not your mother’s maiden name, your birth date, your Social Security number or any part of it, or any other easily guessed code.  Once your account is changed, you should receive a new ATM or debit card as well as new checks.  Make sure to shred your old checks as soon as possible.  Be sure to alert any company whose bills you pay directly from your bank account about the change in your account numbers.